Legal
Privacy Policy
Last updated:
We respect your privacy. This policy explains what data we collect, how we use it, and your rights.
What data we collect
When you place an order, we collect your name, email address, shipping address, and phone number. When you submit a contact form or sign up for our newsletter, we collect your name and email address. We may also collect basic usage data (pages visited, device type) through analytics tools.
How we use your data
We use your data to process and fulfil orders, send order confirmations and delivery updates, respond to enquiries, send newsletters (only if you opted in), and improve our website and products. We do not sell your personal data to third parties.
Data sharing
We share your data only with service providers necessary to operate our business — including payment processors, courier partners, and email service providers. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Cookies
We use cookies to remember your cart, improve site performance, and (with your consent) analyse site usage. You can manage cookie preferences through the cookie banner on our site. Disabling cookies may affect some site functionality.
Data retention
We retain order data for 7 years as required by Indian tax law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for 2 years. You may request deletion of your data at any time (subject to legal retention requirements).
Your rights
You have the right to access, correct, or delete your personal data. To exercise these rights, email [email protected]. We will respond within 30 days.
Security
We take reasonable technical and organisational measures to protect your data. However, no internet transmission is completely secure. Please contact us immediately if you suspect any unauthorised access to your account.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. We will notify newsletter subscribers of significant changes.
Other policies